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Privacy Policy

Last updated: April 27, 2026

Introduction

LupaxAI (“we”, “us”, or “our”) operates the LupaxAI platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services. By using LupaxAI, you agree to this policy. If you do not agree, please do not use the service.

This document is provided for general information and does not constitute legal advice. You may need separate advice for your jurisdiction or use case.

Information we collect

Account data: such as your name, email address, organization name, and credentials you provide when you register or sign in (including via third-party identity providers where you choose that option).

Content and usage: information you submit about your brands, domains, prompts, audits, and other features of the product, plus technical data such as IP address, browser type, device identifiers, and log data related to how you use the service.

Cookies and similar technologies: we may use cookies or local storage as needed for authentication, preferences, security, and analytics. You can control cookies through your browser settings where applicable.

How we use information

We use the information above to provide, maintain, and improve LupaxAI; to authenticate users; to communicate with you about the service, security, and billing; to analyze usage in aggregate; to comply with law; and to protect the rights, safety, and integrity of our users and the platform.

Sharing and processors

We may share information with vendors and service providers who process data on our behalf (for example hosting, email delivery, analytics, payment processing, or AI model providers as required to operate features you use). We require appropriate contractual and security measures where applicable.

We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect LupaxAI, our users, or the public.

Security and retention

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

We retain information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. To exercise these rights, contact us using the information on our website. We may need to verify your request.

Where processing is based on consent, you may withdraw consent at any time; this does not affect the lawfulness of processing before withdrawal.

International transfers

If you access the service from outside the country where our servers or processors are located, your information may be transferred to and processed in other countries. We take steps designed to ensure appropriate safeguards where required by law.

Changes and contact

We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the “Last updated” date. Continued use after changes constitutes acceptance of the revised policy where permitted by law.

For privacy-related questions, please contact us through the contact options provided on our website (for example the contact or sales email shown in the footer).

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